We attach great importance to the protection of your personal data. The purpose of this privacy policy is to inform you transparently about how we collect, use and protect your data when you use our website.

1. Data controller

The data controller is:
Le Chemin
Address: France
Email: contact@lechemincreations.com

2. Data collected

We only collect the data necessary to manage our services. The following data may be collected:

  • Last name, first name
  • Postal address
  • Email address
  • Phone number
  • Payment information (processed securely)
  • Order history
  • Login and browsing data (cookies, IP address)

3. Purposes of collection

The data collected is used to:

  • Manage orders and deliveries
  • Provide access to the online programme
  • Respond to contact requests
  • Improve the user experience
  • Send informational or promotional emails (if you have consented)
  • Comply with our legal obligations

4. Retention period

Your data is kept for as long as necessary for the purposes described above, then deleted or anonymised.

5. Data sharing

We do not sell or rent your personal data. Your data may be shared with technical service providers (hosting, secure payment, emailing) in strict compliance with applicable law.

6. Security

We implement technical and organisational measures to ensure the security of your personal data and prevent any unauthorised access, alteration or disclosure.

7. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability

You can exercise these rights by contacting us at: contact@lechemincreations.com.

8. Cookies

Our website uses cookies to improve navigation, analyse traffic and offer tailored content. You can accept or refuse cookies via the dedicated banner or your browser settings.

9. Changes to this policy

We reserve the right to modify this privacy policy. Changes take effect as soon as they are published on the website.